FreshBooks Status
All Systems Operational
FreshBooks   Operational
FreshBooks Classic   Operational
Automatic Expense Import   Operational
FreshBooks Payments   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 20, 2018

No incidents reported today.

Apr 19, 2018

No incidents reported.

Apr 18, 2018
Resolved - A solution has been implemented to address the issues surrounding user access to the upgrade page. Thank you for your patience and understanding.
Apr 18, 13:40 EDT
Update - We are in the process of rolling out a fix for this issue. Thank you for your patience and understanding. Updates to follow.
Apr 17, 15:08 EDT
Update - The FreshBooks team is continuing to work towards resolving this issue. Thank you for your patience.
Apr 16, 15:20 EDT
Identified - The source of the "oops error" preventing some customers from accessing the Billing and Upgrade page has been identified. We are currently working on a resolution. Thank you for your patience and understanding. Updates to follow.
Apr 16, 11:43 EDT
Investigating - We are currently aware of an "oops error" when some customers are trying to access the Billing and Upgrade page in their accounts. We are currently working to isolate the issue and resolve. Thank you for your understanding. Updates to follow.
Apr 16, 10:35 EDT
Apr 16, 2018
Resolved - WePay payment account provisioning and WePay transactions in the "retry state" are now functioning normally again. Sorry for the inconvenience, and thank you for bearing with us.
Apr 16, 17:35 EDT
Update - The FreshBooks team is continuing to work towards resolving this issue. Thank you for your patience.
Apr 16, 15:20 EDT
Identified - We are aware of an issue temporarily preventing WePay payment accounts from being provisioned for new customers during account activation. Additionally, we are seeing failed WePay transactions that are currently in a "retry state", but not retrying as expected. Thanks for your understanding. Updates to follow.
Apr 16, 13:52 EDT
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018

No incidents reported.