Identified - We are currently experiencing issues with our payment processing partner WePay. The WePay team is aware of the problem and are working to resolve it, but you may notice payments staying in the processing state for a longer than normal amount of time. We will post another update as soon as we have more information.
Sep 18, 18:28 EDT
FreshBooks Operational
FreshBooks Classic Operational
Automatic Expense Import Operational
FreshBooks Payments Degraded Performance
Android App Operational
90 days ago
100.0 % uptime
Today
iOS App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021

Unresolved incident: Payment gateway issues - WePay.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - We have resolved the issue that was causing intermittent slowness on FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
Sep 16, 15:18 EDT
Monitoring - We have fixed the issue that was causing intermittent slowness on FreshBooks and will continue to monitor it to ensure there are no further issues. Feel free to check back here for any further updates.
Sep 15, 16:10 EDT
Investigating - We’re currently investigating reports of an issue with intermittent slowness on FreshBooks. We will post updates as soon as we have them.
Sep 15, 14:55 EDT
Sep 15, 2021
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 12:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:03 EDT
Scheduled - Heads Up! Due to scheduled maintenance, on Saturday, September 11th from 10AM EDT to 1PM EDT you will not be able to use or access FreshBooks. Once maintenance is complete, you will be able to use FreshBooks once again.
Aug 31, 09:14 EDT
Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.