New FreshBooks Unavailable for Safari Version 10.1 Users

Incident Report for FreshBooks

Resolved

This incident has been resolved.

Posted Mar 29, 2017 - 10:41 EDT

Identified

Thank you for your patience while we work on a resolution.

Posted Mar 29, 2017 - 09:55 EDT

Update

While the current issue with Safari version 10.1 is being worked on, please consider using the Chrome browser until this is resolved. Our sincere apologies for any inconvenience.

Posted Mar 28, 2017 - 15:58 EDT

Investigating

We are currently investigating this issue.

Posted Mar 28, 2017 - 14:23 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 28, 2017 - 14:10 EDT

Investigating

New FreshBooks is currently unavailable for customers using the newest version of Safari version 10.1. Firefox and Chrome are currently unaffected. Technicians are working hard to restore service as soon as possible.

Posted Mar 28, 2017 - 14:08 EDT