Phone System Issue

Incident Report for FreshBooks

Resolved

The issue we were experiencing with our phone system has now been resolved.

Posted Dec 07, 2020 - 14:41 EST

Monitoring

A fix has been implemented and we're monitoring the results. Our phone system is now up and running. Thank you for your patience.

Posted Dec 07, 2020 - 12:33 EST

Investigating

We are currently investigating an issue with our phone system and phone support is not available at this time. Please email us at support@freshbooks.com in the meantime.

Posted Dec 07, 2020 - 11:39 EST