FreshBooks - PDF Generation Not Working for Some Users

Incident Report for FreshBooks

Resolved

This incident has been resolved.

Posted Apr 22, 2024 - 15:34 EDT

Monitoring

We have fixed the issue affecting PDF generation and are monitoring the results.

Posted Apr 22, 2024 - 15:09 EDT

Investigating

There’s currently an issue generating PDFs for invoices, estimates, and proposals on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to generate PDFs at this time. Please check back for further updates.

Posted Apr 22, 2024 - 13:48 EDT

This incident affected: FreshBooks.