Payment gateway issues

Incident Report for FreshBooks

Resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Posted Jan 24, 2023 - 07:07 EST

Monitoring

Issues Impacting WePay transactions have been identified and remediated. We will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

Posted Jan 23, 2023 - 19:21 EST

Investigating

We are currently experiencing an issue with WePay. The team is aware of the problem and is working to resolve it, but you may notice issues with processing transactions. We will post another update as soon as we have more information.

Posted Jan 23, 2023 - 16:12 EST

This incident affected: FreshBooks and FreshBooks Payments.