All affected transactions have been fixed and the incident has been resolved.
Posted Sep 20, 2022 - 10:43 EDT
Monitoring
We have fixed the issue impacting the majority of Stripe transactions, and are continuing to work on fixing the remaining affected transactions.
Please check back here for any updates. We thank you for your patience.
Posted Sep 16, 2022 - 18:00 EDT
Update
We have identified the issue and are working quickly with Stripe to fix it. We will post an update as soon as everything is resolved.
Posted Sep 14, 2022 - 18:19 EDT
Investigating
We are currently experiencing an issue with Stripe transactions. The team is aware of the problem and is working to resolve it, but you may notice issues with refunds. We will post another update as soon as we have more information.
Posted Sep 14, 2022 - 17:56 EDT
This incident affected: FreshBooks and FreshBooks Payments.