Connectivity issues between two major cloud providers resulted in slowness and elevated errors in our applications. These issues have been resolved by the involved cloud providers.
Posted Mar 27, 2020 - 17:31 EDT
Resolved
The issue impacting FreshBooks have been resolved. Thank you for your patience during this time. Check back here for any further updates.
Posted Mar 27, 2020 - 17:30 EDT
Monitoring
The connectivity issues have been identified as being between cloud providers. We are continuing to monitor for any impact on FreshBooks users.
Posted Mar 27, 2020 - 16:47 EDT
Investigating
We’re currently investigating reports of issues accessing FreshBooks. We will post updates as soon as we have them.
Posted Mar 27, 2020 - 16:15 EDT
This incident affected: FreshBooks and FreshBooks Classic.