Payments Issue

Incident Report for FreshBooks

Resolved

Thanks for your patience, the incident has been resolved.

Posted Apr 13, 2017 - 16:47 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 13, 2017 - 16:34 EDT

Identified

We’re experiencing issues processing payments through the Braintree, Authorize.net and Stripe payment gateways. A root cause has been identified and the team is working on a resolution at this time.

Posted Apr 13, 2017 - 16:32 EDT