We have fixed the underlying issues impacting FreshBooks and will continue to monitor that fix. Feel free to check back here for any further updates.
Posted Dec 15, 2021 - 13:05 EST
Identified
We have identified the root issue impacting FreshBooks and are working to resolve all underlying performance issues.
Posted Dec 15, 2021 - 12:55 EST
Update
We are currently experiencing the following issues on FreshBooks: - intermittent issues with logos - issue impacting PDF generation - issue with invoice mail requests dropping PDF attachments but still successfully sending emails to clients without PDFs - intermittent issue with Time-entry Details report failing to load We are still working to resolve these issues and will provide more updates as we work to resolve these issues.
Posted Dec 15, 2021 - 12:44 EST
Update
We are continuing to investigate this issue.
Posted Dec 15, 2021 - 12:03 EST
Update
We are continuing to investigate this issue.
Posted Dec 15, 2021 - 11:37 EST
Investigating
There’s currently an issue impacting; logo's, Time-Entry Details Report, & causing PDF generation to fail on FreshBooks. We are investigating these various issues and are working to fix it. Please check back for further updates.