Issues with loading Invoices page

Incident Report for FreshBooks

Resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Posted Oct 19, 2022 - 13:11 EDT

Monitoring

We have identified the source of the issue affecting loading the Invoices section and are seeing behaviour returning to normal across affected accounts. We will continue to monitor the issue and provide any necessary service updates here.

Posted Oct 19, 2022 - 12:43 EDT

Investigating

We are currently investigating reports of some users experiencing errors or slowness when loading their Invoices section in FreshBooks. This issue is affecting users sporadically, and may affect loading Dashboard widgets and Reports. We will provide updates as they become available.

Posted Oct 19, 2022 - 12:19 EDT

This incident affected: FreshBooks.