Freshbooks is down

Incident Report for FreshBooks

Resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue.

Posted Aug 10, 2021 - 09:48 EDT

Update

FreshBooks Classic search issue has been resolved. We are continuing to monitor all our services

Posted Aug 10, 2021 - 09:19 EDT

Monitoring

This issue was resolved at 7:52 AM; however, FreshBooks Classic remains in degraded performance with search currently not operational.

Posted Aug 10, 2021 - 08:22 EDT

Identified

Team has identified the issue and the fix is being deployed

Posted Aug 10, 2021 - 07:54 EDT

Investigating

FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.

Customers may be unable to access their accounts.

Posted Aug 10, 2021 - 07:49 EDT

This incident affected: FreshBooks and FreshBooks Classic.

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