Payment gateway issues - WePay
Incident Report for FreshBooks
Resolved
WePay have resolved the issue that was causing some payments to stay in the processing state for a longer time than expected. All functionality is back to normal. Thank you for your patience.
Posted Sep 19, 2021 - 07:59 EDT
Identified
We are currently experiencing issues with our payment processing partner WePay. The WePay team is aware of the problem and are working to resolve it, but you may notice payments staying in the processing state for a longer than normal amount of time. We will post another update as soon as we have more information.
Posted Sep 18, 2021 - 18:28 EDT
This incident affected: FreshBooks Payments.
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